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Client Testimonials

 

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Ben and his team have been pivotal partners in my recovery from knee surgery!  Their knowledge, caring, and sharing information on how each exercise effects the knee and why that exercise was important, accelerated my rehabilitation and my return to a normal lifestyle. 
Thank you Ben!
Ray, Eagle ID
 





I loved my visits with my nurse, Debrah!  She's been so personable!  Everyone from MultiCare has been great!  I'm just so appreciative.  When you have to go through something like this, you appreciate people who are nice.  I thought I was going to have to stay at the rehab facility, but I was able to come home and have my rehab with MultiCare in the comfort of my home instead.
Barb, Caldwell ID




 





Lucile is a remarkable lady, at 103!  I can tell you, the help that MultiCare and their staff of aides and nurses provides to Mom has been a very positive, life changing experience for her.  She is treated with great respect and loving care. Your office staff and coordinators work hard and are greatly appreciated.  Bless you all and please continue the good work!
Larry, Boise ID









 



MultiCare has been wonderful to work with for both my mother and mother in law.  Their caring nurses and knowledgeable staff have been a blessing to our family during difficult times.  I highly recommend MultiCare Home Health!
Hydi, Meridian ID

 





My father fell and broke his hip.  I had to bring him from Moscow and Multicare took incredible care of him.  Ben and Will the physical therapists were patient and very kind to him. They explained things several times so he would understand.  Elisa and her co worker were a great help in getting my house so it was really slip proof and convenient for him to get around.  He says he's coming for a new hip this spring and wants the same people again, really enjoyed them.
Linda,  Boise ID

 




We chose MultiCare after hearing an ad on a local radio station.  I was about to have my 2nd back surgery and as a mom with young kids and no family around we made the decision to hire a company to help while I was recovering.  They are an easy company to work with and so far (4 weeks into it) everything has worked out fantastically.  We are glad we went with MultiCare and would highly recommend them. 
Alisha,  Star ID

 




After having shoulder surgery, I had the privilege of having Claire as the Physical Therapist come to my home to assist me in my exercises to get my range of motion back.  She was wonderful and I am sure I would not have the success I did without her dedicated help.  Also, I had Jennifer, who came weekly and did light housekeeping for me and I so appreciated her work ethics and personality.   I will certainly call MultiCare again if I am in need of any home health or personal care services, as I was SUPER happy with them!
Avis, Boise ID

 




I just appreciate MultiCare coming out to our apartments once a month to take blood pressures for us seniors.  It's just a wonderful thing that they do!
Shirley, Meridian ID
 





Our MultiCare caregiver, Alita, comes 5 days a week.  We just couldn't make it without her!  She is a life saver! 
Robert and Beth, Meridian ID

 





My wife and I have just completed our home care from a wonderful home medical care company.  MultiCare met every expectation.  Special thanks goes out to Will, Ben, Gloria, Bobbie, Lori and Alexsa for their exceptional care.  Janis, had a total knee replacement and I had a bout with pneumonia.  I assume the other staff are equally as competent.  I will, without hesitation, recommend this home care service to anybody needing the same.  Hiring officials are congratulated on acquiring such competent people!  Thanks to all..... and keep up the good work!

Raymond and Janis,  Caldwell ID

 





I would like to thank Terry Savino for her professionalism and knowledge in assisting with my dear sweet mother, Mary.  Terry treated my mother with dignity and respect.  Terry answered my numerous phone calls promtly and worked through every detail!  She's always going above and beyond. Terry is a true professional and I so greatly appreciate and thank her.

Darlene, Caldwell ID

 





I feel so blessed to have Alexsa on my team!  I really trust her without reservation and feel she always has my best interests considered.  I look forward to our continued partnership.

Gary, Garden City ID

 




Ben has been the reason I am able to walk today.  He is all plus more than I could ask for in a physical therapist.  His hard work is the most important part of my recovery.  He is very easy to work with and very kind.  I'm sure if it wasn't for Ben, I would still be in my wheelchair today.  If I could  rate him on a scale of 1-10, I would give him a 10+.  I've worked with other physical therapists and Ben is by far the best! Thank you Ben. 

Merri, Meridian ID

 




My family and I would like to thank you for your excellent care of Mark.  Everyone you provided to serve Mark while he was in your care did a fine job of helping him and me in whatever capacity they were needed.  He was well cared for and the providers were thoughtful and kind in their actions with him.

When a person who has been active most of their life is in the position of having to be cared for by others, it is hard for them to be gracious all the time.  Mark did a pretty good job of being patient, but even when he was not, everyone just gave him good, pleasant care.  I really appreciated the fact that they continued to treat him with respect and not be rude or short with him.

The scheduling was always acceptable to you when I needed more or less time for the providers.  You never made me feel like I was a nuisance or were being incovenient when changes needed to be made.  Your agency and providers were very professional and caring.  Thank you to everyone who was here to help in Mark's care.
Joyce, Parma ID
 



"What a great company... they treat you like family and give that wholesome feeling like you belong and something matters, and you're not just another number, no matter who you are."
James,  Nampa ID
 




"We are incredibly grateful for our caregiver.  Barbara has been working with both my parents in their home.  She fits in like one of the family, which is no easy feat with my parents! They are very guarded and private, and Barbara somehow was able to effectively step in as their caregiver and friend within a very short time. 

Barbara has a natural caring and compassionate nature.  She has great skill as a caregiver on many levels, never dominating or demeaning in her approach, but one of an assuring helpful hand, ready and willing to do whatever is needed. She is not intrusive or chatty, but allows for comfortable conversation as my parents wish.  She is attentive to both of my parents’ needs, and has become a welcome part of their daily routine.  She has also given our whole family a great deal of comfort in knowing that our parents are being so well cared for in her capable hands.

Finding someone as special as Barbara to care for my parents has not been an easy task.  Brandy can attest to the fact that they have been rather “selective,” as far as caregivers go, and we are so fortunate that Barbara surpassed their high standards in every way possible. We are very thankful that Brandy worked so hard to make the connection between Barbara and my parents happen, and are particularly thankful for her calming presence and comforting help during the very difficult time while my dad was hospitalized.  My mother is incredibly grateful, as are we all.     
Mari, Meridian ID   
 




"MultiCare has been a blessing to my father. Christie [Caregiver] has a way about her that makes my father enjoy his shower and shave. He came to live in my home from an assisted living that would never work with him to get him to agree to a shower. Christie has the touch!”
Marci, Meridian ID
 


 

"Just wanted to send a personal note to thank your for the marvelous, professional job you have done in providing home care for Papa for the last two plus years. Your management of the whole process and people have been exemplary. The two caregivers complimented one another and were absolutely fabulous. They not only did a good job, but they gave me and the rest of the family a great deal of confidence that Papa was under watchful eyes and in very good hands. Papa really liked his caregivers! "​​
​​Pete, Boise ID
 


 

“I just want to tell you how much I appreciated Ben Shatto, PT.  He was always punctual which means a lot to me.  He is an excellent physical therapist and best of all he is a wonderful encourager.  When he told me I was doing a good job it made me work even harder to rehabilitate my left knee after surgery in July.  He was very knowledgeable about many subjects and has a wonderful sense of humor.  We are both Christians and had that in common plus he was very easy to talk to and answered any questions I had about getting stronger as quickly as I could.  I had my last appointment with him in September, and it was hard to say goodbye as he felt like a good friend.”
Jacqueline, Garden City ID
 


 

“I just want to say, thank you for allowing me to work for your company.  Being a caregiver for MultiCare for the last five years have been the best part of my life.”
Ann, Middleton ID
 


 

“My name is Susan, and I worked as a pediatric nurse with medically fragile children.  These children were often critically ill.  In times of crisis, when providing care is emotionally difficult, MultiCare staff have provided me with ongoing support and guidance. MultiCare provides EXCELLENT in home care to children, and is responsive and supportive to caregiving staff.”
Susan, Boise ID
 


 

“After many months of being confined to a bed or wheelchair, due to a broken leg, Edwina, age 101, began physical therapy under the direction of Ben Shatto of MultiCare Home Health. In the beginning, any improvement in her physical abilities was questionable, but as the various exercises progressed, there was marked improvement in these abilities. From being barely able to take any steps with the aid of a walker, she is now able to walk 50 or 60 feet with the walker. For safety reasons, she is accompanied and closely monitored by her therapist. She is now also able to transfer to and from bed and the bathroom without the aid of mechanical equipment. Other exercises have also shown marked improvement.”
Dee (Edwina's son), Boise ID
 


 

“Thank you for assisting my father-in-law.  The helper was always on time, and very cheerful, and interacted well with elderly people.  Loving, caring and professional.  Always assessed the need, and was patient. Thank you MultiCare!”
Gail, Star ID
 


 

“I loved working at MultiCare.  Your personnel is wonderful! Sharon, Britanie, Lori, Sharyl, and Vicky are all fantastic people! Love to tell about MultiCare! Great people, great place!”
Deana,  Eagle ID
 


 

“MultiCare provided a great service to my grandfather – One that allowed him to stay at home and have occasional help – and us to have peace of mind.  We knew he was in good hands!”
Stephanie, Eagle ID
 


 

“Coming from other care-provider companies, it is a relief to work with such professional personnel.  The 24 hour phone support is a comfort and the providers are personable and very caring.”
Meagan, Boise ID
 


 

“When I first met Ben and Bobbie from MultiCare, I was living in an assisted living facility and was quite ill.  I wasn’t even able to walk without assistance.  Within 60 days they were able to help me re-cooperate.  I was not only up and walking, I was able to move out of the assisted living facility and into my own apartment.  I’m so grateful to be back living on my own again, in my own place.  I now have MultiCare Personal Care Services come in several times a week to help me with home care items like cleaning and shopping.  Thank you MultiCare.  I would highly recommend them to anyone.”
Dee Dee, Meridian ID
 



“This letter is written in support and appreciation of the exemplary care provided by Erica to my mother Verna this summer.  From the first “getting to know you” visit, Erica’s bright smile and perfect attention to my mother put all of my trepidation at leaving her in the care of strangers to rest.  I have not seen my mother more eager to be in a new friend’s company for years beyond count.  The visits seemed to brighten her spirit and reconnect her to an enthusiasm for living.  In her words, “You couldn’t have picked a better person.”  The changes we’ve seen in my mother as the summer progressed are due, in part, to Erica’s disposition, patience and caring connection.  We cannot thank her enough.

Erica was dependable, flexible and professional throughout our time together.  She exhibited every respect for our home and family throughout her tenure here.  I would recommend her personally and your services to anyone looking for excellent care providers.  Please be so kind as to share this letter with her, as I know we could not reward her excellence with any tangible gift.

On behalf of my mother and all of our family we want to thank you for the highly positive experience.”
Lea, Nampa ID
 


 

“Our family was so fortunate to go through this experience with you.  Your skills, coupled with your caring and kindness made Papa’s time in Idaho much more complete.  He really wanted to stay in his own space, eat his special foods, watch his specific programs and sports, rest in his big chair, watch the ducks and birds… None of these things would have been possible for him without such quality care!  We all sincerely appreciate your efforts and patience.  I will hold dear so many memories of his time in Boise.  Thank you for the part you played in making that a possibility.
Crissy, Boise ID
 


 

"Alexsa cares for our son with a tremendous heart. It is her profession to work in our home, yet we never feel like we have someone working here. She feels more like a member of our family and we consider her a friend. We are incredibly grateful for Alexsa, her talents, abilities and all that she brings that cannot be put into words."
Brian and Kerensa, Boise ID
 


 

“Everyone was so personable, and I feel like I have new friends!”
Ann, Meridian ID